After all, not to be corny, haven’t we all become selective autobiographers in the digital age as we curate our lives for our own audiences of any size—cutting away from the raw fabric of our lived experience to reveal the shape of the story we most want to tell, whether it’s on our own feeds or the world’s stage?

Answers rise or fall to the questions they meet. And it is a deep, deep truth in science as in life that at any given moment we are being shaped as much by the questions we're carrying as by the answers we have it in us to give. Those moments when a new question rises up in us, stops us in our tracks, those are pivot points. Those are moments when ... See more

instantly making people feel safe with your presence is one of the most underrated superpowers of all

BCG’s research underscores a fundamental shift in the employer-employee dynamic. Today, many people are on the lookout for better job opportunities, and it is time for leaders to start treating their employees like customers. This means companies need to use all their customer-focused capabilities such as deep discovery, sophisticated needs assessm... See more

Patience. By nature, I’m impatient – with myself, sometimes with others. I like to move forward. I like to get things done. When there’s a problem, I prefer to fix it now . That’s true both professionally and when it comes to interpersonal relationships. When I’m trying to close a deal, I’ll find myself thinking, “What can I do to make it happen fa... See more

I don't know. Could be worse. Could be better. I don't subscribe to any kind of theory that says things used to be better. That's bullshit. 200 years ago, people used to just, like, stare at flowers and go, "man we stare at flowers too much we gotta be farming."

In the early 20th century, Rilke wrote a wonderful series of letters to a young poet in which he counseled, "Be patient with all that is unresolved in your heart." He said, "Try to love the questions themselves as though they were locked rooms or books written in a very foreign language." He said, "Don't try to reach for the answers which could not... See more