And here’s what’s really sad: Many, many people in this world are terrified of real connection that unfolds in real time. This means that anything that makes you seem real will set them on edge. They would prefer a painted backdrop, where they can mouth the same lines and get the same predictable responses from everyone they meet. They don’t even r... See more
Too many businesses don’t really understand that the core of their business is making people feel good. Whether it’s walking into a store or a restaurant, or being on an airplane, most people go through life hoping that good things will happen to them, and they return to businesses that make those things happen.
the deeper you go into any one thing, the more you find everything else quietly waiting there. steve reich discovered this in music: "whatever you pursue, if you really begin to pursue it thoroughly and you really get into many, many aspects of it, it flowers and blooms and begins to get into areas you never would have imagined were possible." what... See more