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The web creates new challenges for information retrieval. The amount of information on the web is  growing rapidly, as well as the number of new users inexperienced in the art of web research. People are  likely to surf the web using its link graph, often starting with high quality human maintained indices  such as Yahoo! or with sea... See more

Burned-out, stressed-out, and frazzled leaders foster organizations that experience high turnover, low employee engagement, steep healthcare costs, and dysfunctional teams that often work against one another. The current models of leadership require organizations to motivate their people largely with fear and extrinsic rewards. Though no one argues... See more

Many have argued that these announcements are related to each other: Shopify needs to build a customer-facing application in order to take-on Facebook, and the announcement of Facebook Shops is why. My takeaway is the opposite: the inevitability of Facebook Shops — thanks in part to a surprising culprit — is precisely why Shopify should not spend m... See more

I often hear people in the blockchain space assert some form of the following argument: if a platform creates a native token, such as a utility token that can be used to purchase services provided on the platform, the creation of the token by itself will align the incentives of users to act in the best interests of the platform. For example, someon... See more

For starters, the value of creative work will shift from outcomes to process and ingenuity. The original idea, the judgment, the innovations in process, and the story become more important than ever. As any art collector knows, in a fine art gallery, a piece is valued based on its lineage, its originality, and the trials and tribulations of the ar

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The most straightforward way to improve your information diet is to develop a habit for meta-awareness; to pay attention to what you're paying attention to. When you find yourself reaching unprompted for your phone, or hovering over the Twitter icon, invoke the "10-10-10 rule:" ask yourself, if I consume this info, how will I feel about it in 10 m

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