Sam Liebeskind

When systems that were designed for resilience are optimized instead for efficiency, they break.

Platforms like GoFundMe, reddit grief communities, mutual aid networks, real-time disaster storytelling, and global uprisings in reaction to systemic inequality are demonstrative, real world examples that connectivity breeds empathy and unity. The work of Taiwan’s digital minister Audrey Tang during the COVID-19 pandemic — quickly using the... See more

Looking around, it’s easy to be disheartened about people and the state of the world, but on Reddit I have experienced the opposite: people naturally create community, and they are smarter, funnier, and more helpful and caring than I think we often give them credit for.

And this is not because our users are some special subset of humanity. They’re... See more

The Art of Hosting Good Conversations Online

Great framework to empower people. — Apprentice: learning how to do things — Qualified: doing things — Proven: doing things and making sure they are done well — Empowered: knowing what needs to be done