Sam Liebeskind

Infrastructure can be defined as "the stuff you don't notice until it breaks." The key property of infrastructure is that it can be easily and reliably used by anyone for their own purposes. It makes our lives easier and us more productive. It can be deployed and used by many for many purposes at about the same cost as one. The more people who use... See more

What can someone who's built multiple billion-dollar companies teach you? Some lessons from my conversation with Brad Jacobs: 1. If you get the major trend right, you can make mistakes and still succeed. 2. If you want extraordinary results, you can’t think like everyone else. 3. Complexity hides opportunity. 4. Focus on return on capital and

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That is: A person — often a founder, or someone similarly empowered — needs to have compelling ideas, establish a voice and perspective, and use it. Tools like brand books and style guides are important so agencies and partners know how to speak the same language. But the actual opinions and values can’t be algorithmically generated or offloaded to... See more

Managing up 101: Make it insanely easy to give you feedback. One of my direct reports sent this Slack DM and it's a masterclass in simple, direct communication. No guessing where to find docs. No follow-up questions on timing. No... See more

Great framework to empower people. — Apprentice: learning how to do things — Qualified: doing things — Proven: doing things and making sure they are done well — Empowered: knowing what needs to be done