Local Digital Social Networks

Instead of firing off salvos on social media, find a local problem you’d like to work with other people to help solve. Like most communities, we need trails cleared, litter picked up, funds raised for cheerleading teams and brass bands and animal shelters. In my community, we have programs where residents help elderly neighbors get to medical appoi... See more

In the absence of professional journalism—in so-called news deserts across the country—critical information systems are left to the algorithmic biases of a few social media giants. Dig further, though, and you’ll find block club newsletters, school newspapers, library workshops, public access broadcasts, grassroots community teach-ins, and barbersh... See more

Brown and Jaźwińska posit that there are some counterforces in the publisher toolkit, including owned-and-operated platforms and cultivating more direct relationships with audiences.

Examples of truth queries include “How do you know this is true?” “Where did you learn this?” and “Do you have an example?” These questions may alert other users to pay more attention to the accuracy of the false information and communicate that the information is not universally accepted. In a series of three studies, we showed participants Tweets... See more

We invest in the physical infrastructure of our communities without hesitation. When roads and bridges crumble, we rebuild them. After harsh winters, we fill potholes. There’s no debate—it’s just what needs to be done.

It’s time we apply that same mindset to our social infrastructure. Just as we repair the roads that connect our neighborhoods and co... See more

If you're interested in revitalizing a community, understand that it can't be done from the outside. America is almost 250 years old, and she has never seen a revitalization program that worked from the outside-in. If you want to revitalize a community, it cannot be done without getting your hands dirty. You’ve got to engage the affected population... See more

The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask fo... See more