Local Digital Social Networks

The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask... See more

Infrastructure can be defined as "the stuff you don't notice until it breaks." The key property of infrastructure is that it can be easily and reliably used by anyone for their own purposes. It makes our lives easier and us more productive. It can be deployed and used by many for many purposes at about the same cost as one. The more people who use... See more

On day one, they define a political institution as “a socially created constraint on human action.” That definition has always stuck with me. This means that we can make them and remake them. But it also means that whatever institution we create, people are going to use those institutions strategically to try to achieve whatever ends they're trying... See more

Thriving places don’t have purposes and missions, but they’re not hostile to them. They are somewhere between benignly indifferent to mildly (but not over-eagerly) welcoming towards missionary energies. Think of storied city like New York or Rome or Bangkok. These are places that catalyze mission-driven activities of various sorts, but don’t... See more

This new form of local journalism has some common characteristics:

• Provides news and information through accessible products that address information gaps.


• Organizes and trains community members, building inclusive pipelines for involvement in journalism and media as civic engagement.


• Relies on stakeholder engagement and audience feedback loops to

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People will pay for the convenience of not poring through internet sludge all day and having someone clarify what they need to know.”

What was really powerful about Undivided is it made me recognize the ways in which the faith that a lot of the people brought to the work meant that grace manifested as their respect for the core dignity of people around them. This commitment to other people’s dignity was true regardless of what race or background others might have. And there was a... See more

The work of political theorist Bernardo Zacka illuminates the importance of “in-between spaces.” Zacka’s focus is on physical spaces, such as balconies on apartment buildings that overlook the street, and how they can enable what Zacka calls a “reserved sociability” that strengthens pluralism in democratic societies. (12) When the driver of a car... See more