how to work
Davey and
how to work
The Secret at the Heart of Continuous Improvement
commoncog.com
Hey hi hello. It's me, Ann, the yellow sweater-wearer. I gave this talk at The Love Symposium. It was called Understanding Interpersonal Conflict. Here's generally how it went:
-A conflict is a disagreement. Not all disagreements escalate into fights.
-Fights are caused by threat (real or perceived). Some people are more threat-sensitive than oth... See more
Managing up 101: Make it insanely easy to give you feedback.
One of my direct reports sent this Slack DM and it's a masterclass in simple, direct communication.
No guessing where to find docs.
No follow-up questions on timing.
No confusion about priority levels.
She made it easy--and in less than 1 hour, I was able to provide feedback, give ap... See more
If you work on anything worthwhile, sooner or later people will care about it and will want you to send progress updates. These could be quarterly investor updates, weekly updates to your boss, emails to adjacent teams, etc. Here are tips on how to do this well.
Understand your role, and with each update add to the body of evidence that you’re a goo
