how to work

Hey hi hello. It's me, Ann, the yellow sweater-wearer. I gave this talk at The Love Symposium. It was called Understanding Interpersonal Conflict. Here's generally how it went: -A conflict is a disagreement. Not all disagreements escalate into fights. -Fights are caused by threat (real or perceived). Some people are more threat-sensitive than oth... See more

Delegation for total idiots (like me): https://t.co/UY03RgMY61

Managing up 101: Make it insanely easy to give you feedback. One of my direct reports sent this Slack DM and it's a masterclass in simple, direct communication. No guessing where to find docs. No follow-up questions on timing. No confusion about priority levels. She made it easy--and in less than 1 hour, I was able to provide feedback, give ap... See more