Natalie Audelo

Years may pass before you feel like you’re onto something, and this process will likely involve plugging your ears to the siren song of trends until you realize you actually have the same sensibility you had as a kid, it’s just grown up now. I like the word sensibility, I’ve started using it instead of taste when I’m trying to tap into something de... See more

A bigger problem than price inflation is expectations inflation: A constant increase in what you need to be satisfied.

Many people think they are thinking when they are merely rearranging their prejudices.

– William Fitzjames Oldham

It’s a bizarre, contradictory place to be. We’re addicted to cheap stuff and infuriated by the systems that produce it but resistant to reform. We’re hungry for local alternatives but disappointed that they are, well, what they are: not cheap, and not always quick, and not always precisely what we wanted. Like so many other good things, they’re uno... See more

BCG’s research underscores a fundamental shift in the employer-employee dynamic. Today, many people are on the lookout for better job opportunities, and it is time for leaders to start treating their employees like customers. This means companies need to use all their customer-focused capabilities such as deep discovery, sophisticated needs assessm... See more