Learning and Development
This, therefore, requires L&D professionals and functions to involve themselves in as many of those factors as possible. These include activities that occur prior to and after training.
James D. Kirkpatrick • Kirkpatrick's Four Levels of Training Evaluation
The development of leadership talent is a line manager’s job. Although training, coaching, and support from human resources and external sources can be invaluable, nothing can replace the development potential of high-quality day-to-day supervision.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
The central point is that practice development is inherently a team activity. No one person is likely to have all the skills (let alone the time) to perform all of the steps necessary to develop the practice.
David H. Maister • Managing The Professional Service Firm
