Sublime

Christophe Courtois

Your act of recognizing the incongruence and gently dealing with it through a label will make them feel respected. Consequently, your relationship of trust will be improved.

Peter accomplished this maneuver by getting inside Rich's head, rather than his heart. Studies led by Columbia psychologist Adam Galinsky show that when we empathize at the bargaining table, focusing on our counterparts' emotions and feelings puts us at risk of giving away too much." But when we engage in perspective taking, considering our co

Johnson says there's an important distinction between listening to yourself and talking to yourself. You should avoid the former and encourage the latter. When you listen to yourself, you hear all the negativity and all the reasons why you can't go on, she says, but when you talk to yourself, you can tell yourself the things you need to hear in ord

The enemy is not the Other against whom our failing arguments are made. The fault is not God's, or fate's, or the bad luck of the draw that has left us with wee voices or unimposing presences. We do not fail to make a brilliant riposte or persuasive argument because we lack electric genius, or lightning wit. We do not fail because we possess but a

Making the Invisible Visible

Over sixty years ago, Carl Rogers, a pioneer in psychotherapy research, demonstrated that improvement in therapy was associated with a triad of therapist behaviors: genuineness, accurate empathy, and unconditional positive regard.

If you’re an analyst you should be worried about cutting yourself off from an essential source of data, your counterpart. The single biggest thing you can do is to smile when you speak. People will be more forthcoming with information to you as a result. Smiling can also become a habit that makes it easy for you to mask any moments you’ve been caug