Sublime
An inspiration engine for ideas
Let’s talk about Walt Disney, because obviously, he built a great world. He even called it Disney World and Disneyland. Very literally built worlds. If you ever read his biography by Neal Gabler Triumph of the American Imagination, I highly recommend it. You will see it’s very obvious, his entire business, everything from his animation studio, how
... See moreBen Settle • BizWorld: How to Create an Irresistible Business Universe Your Customers Love to Buy from and Hate to Leave
To create a culture that allows your top talent to deliver outstanding work with a high sense of urgency requires eliminating every possible impediment to fast action and the free flow of information across every level of the organization. Successful leaders give their people all of the tools, information, and resources they need to excel at their
... See moreJohn Spence • Awesomely Simple: Essential Business Strategies for Turning Ideas Into Action
Let others make the decisions for which they are responsible.
Joel Manby • Love Works: Seven Timeless Principles for Effective Leaders
When you work in hospitality—and I believe that whatever you do for a living, you can choose to be in the hospitality business—you have the privilege of joining people as they celebrate the most joyful moments in their lives and the chance to offer them a brief moment of consolation and relief in the midst of their most difficult ones. Most importa
... See moreWill Guidara • Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
highlights from Danny Meyer’s autobiography via David Senra:
1. I had an uncontainable drive to win.
2. The inception of Shake Shack actually began with a humble hot dog cart. Small as the project was, I took this cart quite seriously. I was asking myself, "Who ever wrote that rule that you can't push the envelopes of excellence and hospitality for
... See moreCreating gold from dross is alchemy; making lemonade when you’re given lemons is leadership; making lemonade when you don’t have any lemons is great leadership.
Bill Walsh, Steve Jamison, Craig Walsh • The Score Takes Care of Itself: My Philosophy of Leadership
Manage 95 percent of your business down to the penny; spend the last 5 percent “foolishly.”
Will Guidara • Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
All people are equal in our eyes, whether guests or employees.
Isadore Sharp • Four Seasons
When you’re a manager, you’re no longer just responsible for the work. You’re responsible for human beings.