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confiding something to her best friend. “You want people skills?” she repeated. “Then be a person.” She looked around from face to face. “Can you do that? Will you do that?” She looked to the left and to the right, again, meeting the gaze of dozens of individuals. “It’s worth ten thousand times more than all the closing techniques that ever have
... See moreBob Burg, John David Mann • The Go-Giver
Rogers stated his central hypothesis in one sentence: “If I can provide a certain type of relationship, the other will discover within himself the capacity to use that relationship for growth, and change and personal development will occur.”
Peter D. Kramer M.D. • On Becoming a Person
People are Naturally Creative, Resourceful, and Whole
Laura Whitworth • Co-Active Coaching
AWARENESS OF OTHERS – seeing the person behind the performance Learn to spot people’s strengths, interferences, and motivations in order to manage relationships and inspire and collaborate successfully with individuals and teams. Improve social skills by getting curious about, listening to, and partnering with those you work with.
Sir John Whitmore • Coaching for Performance: The Principles and Practice of Coaching and Leadership FULLY REVISED 25TH ANNIVERSARY EDITION (People Skills for Professionals)
Use these lessons to lay that foundation: Creating unconditional positive regard opens the door to changing thoughts and behaviors. Humans have an innate urge toward socially constructive behavior. The more a person feels understood, and positively affirmed in that understanding, the more likely that urge for constructive behavior will take hold.
... See moreChris Voss • Never Split the Difference: Negotiating as if Your Life Depended on It
When the people you lead don’t believe in themselves, you can help them believe in themselves,