sari
@sari
making Sublime — for you and for me.
sari
@sari
making Sublime — for you and for me.
Our ideal outcome as a company is not becoming the next Facebook (god forbid), it’s becoming the next Nishiyama Onsen Keiunkan, a hot spring hotel in Japan, and one of the world’s oldest businesses (founded in 705 AD).
Choosing your metrics, KPIs, etc...
How did people respond? Did I strike an emotional nerve? This goes beyond easy, legible metrics like pageviews or social media likes, or even comments, which are at best hazy approximations of external resonance. It’s about looking for signals that something genuinely MATTERED to one or more humans, and elicited a response that’s out of proportion with the average digital interaction. Lots of likes is an okay-ish signal. Lots of comments is a clearer signal. A small handful of comments or private replies from people saying they’ve never felt so seen or understood by a piece of writing – that’s the kind of thing I’m trying to discern and quantify here.