Choosing your metrics, KPIs, etc...
how to measure what matters + philosophical musings on whether the important things can be measured
by sari and · updated 2mo ago
Choosing your metrics, KPIs, etc...
quality has no discernable metric
-miter
sari added 2mo ago
- In my six years at Google, I got to observe this force up close, relentlessly killing features users loved and eroding the last vestiges of creativity and agency from our products. I know this force well, and I hate it, but I do not yet know how to fight it. I call this force the Tyranny of the Marginal User .
Simply put, companies building apps hav... See morefrom The Tyranny of the Marginal User by Ivan Vendrov
sari added 5mo ago
- The concept of efficiency — how much one can accomplish per unit of time (or per dollar, etc.) — requires a quantitative numerator as well as a denominator. It requires a metric. Therefore, it tells us nothing about results we cannot quantify or measure. When we gear our society around efficiency, we produce more and more of the measurable, while t... See more
sari added 6mo ago
- Human pain is too abstract to be represented in spreadsheets.
from Offscreen Magazine Interview by Craig Mod
sari added 7mo ago
alex added 8mo ago
andrea added 9mo ago
- It’s wild that some mid level PM is making design tweaks for “retention” and ends up completely tearing the entire fabric of our society into a downward spiral of gamified virtual hot people musical chairs. “What if we added a bursting emoji heart?!” = Birthrates fall to zero
andrea added 9mo ago
sari added 9mo ago
How did people respond? Did I strike an emotional nerve? This goes beyond easy, legible metrics like pageviews or social media likes, or even comments, which are at best hazy approximations of external resonance. It’s about looking for signals that something genuinely MATTERED to one or more humans, and elicited a response that’s out of proportion with the average digital interaction. Lots of likes is an okay-ish signal. Lots of comments is a clearer signal. A small handful of comments or private replies from people saying they’ve never felt so seen or understood by a piece of writing – that’s the kind of thing I’m trying to discern and quantify here.
- Value capture occurs when an agent’s values are rich and subtle; they enter a social environment that presents simplified — typically quantified — versions of those val-ues; and those simplified articulations come to dominate their practical reasoning. Examples include becoming motivated by FitBit’s step counts, Twitter Likes and Re-tweets, citatio... See more
from PhilPapers
sari added 9mo ago
excellent work by C. Thi Nguyen