Choosing your metrics, KPIs, etc...
how to measure what matters + philosophical musings on whether the important things can be measured
sari and
Choosing your metrics, KPIs, etc...
People who insist that every product decision should be metrics-driven would also have to logically admit that theirs will be the first job to get automated by AI.
Shreyas Doshix.com
Human pain is too abstract to be represented in spreadsheets.
Craig Mod • Offscreen Magazine Interview
How to Measure Anything: Finding the Value of Intangibles in Business
Douglas W. Hubbard • 6 highlights
amazon.comSacred Economics: Money, Gift, and Society in the Age of Transition
Charles Eisenstein • 5 highlights
amazon.comBuilding something no one else can measure
sriramk.com
Which leads on to my next point. See, not only do numbers not capture what matters (love, happiness, awe, spirituality, creativity are by definition unquantifiable beyond mere surface appearances) they are also extremely open to manipulation.
