Choosing your metrics, KPIs, etc...
how to measure what matters + philosophical musings on whether the important things can be measured
sari and
Choosing your metrics, KPIs, etc...
In my six years at Google, I got to observe this force up close, relentlessly killing features users loved and eroding the last vestiges of creativity and agency from our products. I know this force well, and I hate it, but I do not yet know how to fight it. I call this force the Tyranny of the Marginal User .
Simply put, companies building apps hav... See more
Simply put, companies building apps hav... See more
Ivan Vendrov • The Tyranny of the Marginal User
How to Measure Anything: Finding the Value of Intangibles in Business
Douglas W. Hubbard • 6 highlights
amazon.comBuilding something no one else can measure
sriramk.com
We believe that being data-informed comes down to internalizing a set of values. These are simple, few, yet exceedingly powerful:
- Conviction around a purpose rather than searching for meaning in numbers
- Setting verifiable goals rather than vague aspirations
- Company-wide familiarity with metrics rather than outsourcing to “data peo
Julie Zhuo • The Data-Informed Manifesto
From Andy Barnes:
The idea that all of the world should be measured in dollars to stockholders is actually a relatively new idea. It used to be that we thought that businesses had their purpose. Your purpose was to be making newspapers or fountain pens or whatever. And now we act as though the only purpose of a business was to enrich the people ... See more
When Steve Jobs set goals, he kept them shockingly simple and didn't include any metrics or benchmarks.
Are specific, measurable goals a waste of time?
Overpowered Metrics Eat Underspecified Goals
ribbonfarm.com
There is a common issue of over-optimizing the metrics in business, which can damage the whole system.
Doing the wrong thing efficiently is actually worse than doing the right thing badly.
– Rory Sutherland