Sarah Wong
@sarahwong
@sarahwong
This document reviews design solutions and approaches for enhancing collocated social interaction with technology, identifying key research problems and gaps in knowledge.
5 highlights
What to look for Pre-Product
1. Visible excitement
2. People are willing to pay for it now
What to look for Post-Product
1. Retention: Users stick around
2. Surveys: Users say they’d be very disappointed if your product went away
3. Exponential organic growth
4. Cost-efficient growth
5. CAC < LTV
6. Customers clamor for your product
7. People are using it even when it’s broken
The document explores the application of Transition Design in the public sector, specifically in community service, to address complex social problems and shape desirable future outcomes.