Sarah Wong

@sarahwong
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the most powerful ‘leverage points for change’ within in a system are non-material (changing the rules and goals of the system, changing mindsets, or

Non‐material culture refers to the nonphysical beliefs, values, rules, norms, morals, language, organizations, rules, laws, protocols and informal “wa

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Governance & Ownership models

17

Facilitation

27

Product Strategy

62

Reimagined Community

199

Transitional Design

96
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