Collections

polarization vs coexistence & cohesion28
Sam Liebeskind

Just a moment...

If left unmanaged, conflicts naturally tend to escalate in both scale and scope. AI should help us stay towards the lower left of this graph. But tha

Can AI Mediation Help Bridge Political Divides?

Spoken disagreement is more constructive than written ... - Nature

Democracy, peace, dialogue & deliberation53
Sam Liebeskind

A systematic review of worldwide causal and correlational evidence on digital media and democracy

If left unmanaged, conflicts naturally tend to escalate in both scale and scope. AI should help us stay towards the lower left of this graph. But tha

Can AI Mediation Help Bridge Political Divides?

Spoken disagreement is more constructive than written ... - Nature

Parenting and family stuff214
sari

Every Resource I Use to Educate My Kids

Local Community53
Sam Liebeskind

The River Clyde Pageant - Landing/Info Page

It was only because I showed up and I paid attention," he said. "I looked for places to go. I looked for communities to join. I looked for ways to bec

What replaces it is not yet clear. My students do not appear to be nihilists (which is remarkable to me for reasons I will get into in another essay).

Local Digital Social Networks125
Sam Liebeskind

The press that Dewey hoped could enable public formation was instead consolidated to prevent it. The newspaper did not become an instrument of inquiry

Social media platforms don’t produce a common public; they produce competing sub-publics, each with its own sense of what everyone knows. To answer th

Dewey’s faith in the potential of institutions that treat democratic knowledge not as a problem to be managed but as a capacity to be cultivated is ha

What replaces it is not yet clear. My students do not appear to be nihilists (which is remarkable to me for reasons I will get into in another essay).

Outdoors, Hiking, & Travel15
Sam Liebeskind

The volunteer tourists inherited it from the backpackers and gave it a moral upgrade. Now you weren’t just searching for the authentic Other; you were

The social-platform layer offers the feeling of encounter with the friction surgically removed. As one analysis of Gen Z’s parasocial turn put it, onl

Bourdain is the figure (an avatar, really) where the lineage became a media product, where elsewhere stopped being a place the Western seeker went to

What replaces it is not yet clear. My students do not appear to be nihilists (which is remarkable to me for reasons I will get into in another essay).

All about social networks535
sari

So when people opt to devote their energy to tracking the latest TikTok star or scrolling content instead of nurturing interpersonal relationships, th

Social media stopped being primarily about connecting socially a long time ago. People still use a range of technologies to connect to friends and bui

Taste for Privacy: How Context, Identity, and Lived-Experience Shape Information Sharing Preferences

The social-platform layer offers the feeling of encounter with the friction surgically removed. As one analysis of Gen Z’s parasocial turn put it, onl

Culture & Sub-Culture9
Sam Liebeskind

“A market had opened up for illiberal transgressions, no matter how banal and empty. According to Marx, cultural inertia accelerated this development.

Geeks, MOPs, and sociopaths in subculture evolution

The reflex Rousseau articulated was not, fundamentally, about travel. It was about the location of the cure. Modernity is hollow; the cure exists wher

Platforms vs. Protocols7
Sam Liebeskind

The question is not whether Attie should exist. The question is whether any open protocol can sustain the sanctuary frame its users need, without betr

Protocol design is the art of defining which positions may be expressed, what rules may be defined (and, importantly, correctly and cheaply enforced),

Social Platform Trust & Safety104
Sam Liebeskind

Just a moment...

Just a moment...

OSF

Taste for Privacy: How Context, Identity, and Lived-Experience Shape Information Sharing Preferences

how to work29
Davey

2) Clear Roles & Decision Rights Without clear swim lanes and decision rights, individuals on teams feel disempowered and projects tend to stall out.

"Don't ignore the problem, but keep it light. Take action with a smile. Adding tension won't solve your troubles faster. Even when the problem is har

Life Advice82
unoptimal

Novelist Charles Kingsley on happiness: “We act as though comfort and luxury were the chief requirements of life, when all that we need to make us hap

And I came to believe that heroism is neither being perfect, nor doing something spectacular. In fact, it’s just the opposite: it’s regular, flawed hu

Rest5
Sam Liebeskind

How organizations practice rest is one of their most powerful displays of values— and responsible leadership.

So there is a way in which Shabbat is more philosophically important now than it has been in previous centuries. And of course, there’s also the secon

I know there is a phenomenon of “technology fasts,” but it's a lot harder to do if it’s not supported by a community that is doing the same thing. In

Local News & Information105
Sam Liebeskind

From Something Else to Something Specific: Journalist as Circulator

The press that Dewey hoped could enable public formation was instead consolidated to prevent it. The newspaper did not become an instrument of inquiry

Dewey’s faith in the potential of institutions that treat democratic knowledge not as a problem to be managed but as a capacity to be cultivated is ha

Pluralism6
Austin Robey

The Official Bento 2022 Year in Review

Passdown Project27
Sam Liebeskind

Charles Schwab

We’re gardeners, and we don’t want these traditions to die off. Our kids are the seedlings. I’m doing the programming for the young people: We put a l

AI x social platforms14
Sam Liebeskind

In a world where AI agents are running wild, will we see a new wave of online social spaces that are “human only” - or at least “human verified”? Wha

Search engines built an ecosystem that benefited publishers and the platforms,but publishers see those same platforms as continually taking more value

OSF

AI for social cohesion10
Sam Liebeskind

The essay describes this broad paradigm—which emphasizes the benefits of deliberation and sortition—and explains why it is insufficient for understand

Can AI Mediation Help Bridge Political Divides?

OSF

Stewards & moderators are important8
Sam Liebeskind

No one owns the traditions. We are all here as stewards. Many of the regulars act as if they’re hosts. Newer people have deemed themselves hosts, too.

The End of My Career as a Professional Feminist

It is worth recalling that the foundations of liberal political thought were laid in part by Hobbes, whose central concern was neither liberty for its

Company Culture109
sari

The 37signals Guide to Internal Communication

2) Clear Roles & Decision Rights Without clear swim lanes and decision rights, individuals on teams feel disempowered and projects tend to stall out.

Management & Leadership205
sari

The five principles of prompting I developed work equally well as management techniques for humans: Give direction. Describe the desired style in de

People who are good at solving poorly defined problems don't get the same kind of kudos. They don’t get any special titles or clubs. There is no test

2) Clear Roles & Decision Rights Without clear swim lanes and decision rights, individuals on teams feel disempowered and projects tend to stall out.

algorithmic choice & control25
Sam Liebeskind

Algorithmic feeds: good or bad? Many people claim they just want a chronological feed, but studies consistently show the vast majority of people prefe

In the 1970s and 1980s, the philosopher of technology Langdon Winner dismantled the idea that technology is a “neutral” tool (Winner, 1978). Winner’s

Just a moment...

Facilitation, Meeting, & Gathering25
Sam Liebeskind
Conversations67
sari

Conversational Canyons

software for communities11
Sam Liebeskind

In every case, the platform's architects // successors assumed that the product was the platform and the community was an emergent feature that would

There's a fantasy popular among technologists and policymakers that community can be engineered. That if you identify the right variables and apply th

On protocol organizing

Social Platform Ownership & Governance35
Sam Liebeskind

The open protocol community has inherited two intellectual traditions, both inadequate to this problem: an engineering functionalism that treats proto

Just a moment...

For a modern take we can look to Vyld, a biotech company fom Germany established in 2021. As a producer of women's health products made of seaweed it

Launch Announcements2
Sam Liebeskind

https://t.co/1yDU5TakS6

algorithmic bias2
Sam Liebeskind

Broader societal issues that are difficult to quantify and measure—such as desirable social values like human agency and respect for fundamental right

Community Design165
sari

In a model, agents are interchangeable. Consumer A and Consumer B have different preference curves, yes, but they respond to the same incentive struct

IRL 3rd Spaces & Community Hubs6
Sam Liebeskind

Memberships — Local Economy

Brand strategy39
Cosima

If Nike announced that they were opening a hotel, you’d have a pretty good guess about what it would be like. But if Hyatt announced that they were go

A Smart Bear » What makes a strategy great

Community106
Mo Shafieeha

Tech communities, like any community, are messy. If you’re fortunate to land on one that’s inclusive and welcoming then there are exciting things comi

The club model teaches us something: organizations that endure don’t try to include everyone. They’re clear about their identity, even as that identit

We believe that a healthy ecosystem competes on innovative features, not critical mass. The social web should be centered around people, not platforms

It was only because I showed up and I paid attention," he said. "I looked for places to go. I looked for communities to join. I looked for ways to bec

community co-creation2
Sam Liebeskind

The River Clyde Pageant - Landing/Info Page

Learn by doing21
Sam Liebeskind

Vincent Van Gogh on the accumulation of small things: “Great things are not done by impulse, but by a series of small things brought together. The tri

When you wait, you lose momentum. And momentum is incredibly powerful because when you’re inspired, you act—and you do it with enthusiasm.

The quest for perfection is paralyzing. I’ve watched engineers spend weeks debating the ideal architecture for something they’ve never built. The perf

The human eye is one of the most sophisticated optical instruments in existence. It automatically adjusts focus, adapts to light levels from pitch dar

Understanding AI25
Sam Liebeskind

nytimes.com

Many of the most meaningful things in life look inefficient when viewed through the wrong lens. But that doesn't make them wasteful. It makes them hum

“We would never rely [solely] on the AI-generated summaries,” said Seward. “Reporters are going back and listening to the real [podcasts] but using th

Onboarding3
Sam Liebeskind

Subject line: What brought you here? Body:​ Hi, I'm really glad you've decided to try our podcast hosting platform! I'm Justin, one of the co-founders

Here’s how 90% of brands do their welcome flow: • Email 1: “Welcome to our brand!” • Email 2: “Here’s our story” • Email 3: “Check out our top produc

friction can be valuable aka. efficiency isn't always good5
Sam Liebeskind

When systems that were designed for resilience are optimized instead for efficiency, they break.

This is the economic story: friction has become a class experience. Wealth has always helped smooth over bumps - but when the physical world is such a

The system always balances its books eventually. The more we optimize individual experiences for frictionlessness, the more collectively dysfunctional

Many of the most meaningful things in life look inefficient when viewed through the wrong lens. But that doesn't make them wasteful. It makes them hum

accelerators incubators grants3
Sam Liebeskind

cohorts deliver unexpected outcomes. And here’s why you should really care about cohorts - businesses and individuals operating in uncertain environme

Over the last year, I've had the privilege of leading Mozilla Foundation's reimagining of technical grantmaking. Alongside Mehan Jayasuriya, Lisa Gute

community stewardship guidance7
Sam Liebeskind

A thread on when empathy is not the right response-- Your community needs sheepdogs Sheepdogs are people who can set boundaries to protect the sheep

Decentralized social networks7
Sam Liebeskind

But I don’t think platform companies should—or can—act as the governance layer of our online lives. In this, I share tech journalist and Bluesky board

Decentralized networks are harder to infiltrate and harder to destroy. This movement is not leaderless, but leaderful, and there are no few specific p

Internal Product Management169
Britt Gage

Data collection is inherently creative. Depending on the data you choose to collect from the world, you can begin to see the world from a different pe

junior pm: i have to run my first global alignment meeting and i'm freaking out senior pm: what's your plan? junior pm: schedule the call, walk ever

Product strategy170
Tom So

A great story about simplicity from Akio Morita, the instigator of the Walkman project at Sony: Engineers had the technology to add the recording func

Long-tail users of user-centered design are not given the degree of control necessary to adapt the design object or tool to their unique needs, and de

The engineer who truly understands the problem often finds that the elegant solution is simpler than anyone expected. The engineer who starts with a

pay for digital social spaces25
Sam Liebeskind

How ELLE France Boosted Subscriptions by Tailoring Paywalls to Reader Context

Social media differs from note-taking apps. Users provide content and interaction for free. "Why should I pay when I'm the one creating value?" Fair q

Homecooked software6
Sam Liebeskind

https://www.inkandswitch.com/end-user-programming/

The original promise of personal computing was a new kind of clay—a malleable material that users could reshape at will. Instead, we got appliances: b

malleable software1
Sam Liebeskind

The original promise of personal computing was a new kind of clay—a malleable material that users could reshape at will. Instead, we got appliances: b

friendship42
Prashanth Narayan

In working so hard to become independent, we forget how much satisfaction we get from the sense that others depend on us, and the meaning we can creat

Descriptions of places1
Sam Liebeskind

the secret of new york is that it only really works at the extremes not that the rich or the poor have it easy, but the middle is where the city quie

Digital Democracy13
Sam Liebeskind

And Zachary Liscow, former Chief Economist at the Office of Management and Budget, proposes ample “front-end civic participation” in exchange for redu

Co-Living44
sari
Governance90
sari
marketplaces1
Sam Liebeskind
Status Signaling112
sari
making decisions1
Sam Liebeskind
games to buy & try2
Sam Liebeskind
product design168
sari

"Every product in the world, the quality at the end of the day is simply a reflection of how much the people who created it gave a shit about the prod

we have a world where friction gets automated out of experiences, aestheticized in curated lifestyles, and dumped onto underfunded infrastructure and

Long-tail users of user-centered design are not given the degree of control necessary to adapt the design object or tool to their unique needs, and de

Local Neighborhood Newsletters8
Sam Liebeskind

Ads or No Ads?In the early days of the newsletter, we were approached on several occasions with offers of money in exchange for advertising. Some peop

I was struck by how natural the idea of serving the public felt inside libraries. I had spent much of my career pushing, prodding, arguing, fighting,

“We realized it’s almost better to empower a single editor in each market,” Heafy said, “and centralize the rest of the operations.” Behind that shif

product market fit4
Sam Liebeskind

When starting out, extreme focus on a specific customer profile can drive faster success. Gong, for example, initially targeted U.S. companies selling

local government innovation10
Sam Liebeskind

There is evidence that participatory exercises tied to formal decision making processes - fromparticipatory budgeting (C. Johnson, Carlson, and Reynol

pdf

Betri Reykjavik, or Better Reykjavik, is the City of Reykjavik’s online engagementplatform used for the crowdsourcing of solutions to urban challenges

Betri Reykjavik has potential to be a model for manyothers since it is an example of digitally-enabled open innovation platform withuniquely high leve

Copywriting4
Sam Liebeskind

Capabilities are binary, you can either do it or not. Benefits are the results of new capabilities. Banned: "longer battery life" Capability: "all-da

public speaking8
Adaku

The details we think matter likely don’t when we go deep enough: The “accordion” exercise we did felt like powerful psycho technology the way it compl

Don’t aim to impress. Aim to educate. As a presenter, if my intention is to impress, perform, or entertain, I’m going to be nervous because my focus i

phone addiction46
sari

Unplugging Is Not the Solution You Want

Society is increasingly cutting the nourishing ties that attach us, and calling it innovation. I worry about how encouraged we are to do things effici

I couldn’t help but come to the conviction, right there on the bus, that one of the most important questions modern man must ask himself is how much t

Community guidelines, rules, & agreements examples3
Sam Liebeskind
European digital public infrastructure2
Sam Liebeskind
pdf
Strategy149
sari

Start in the future and work backward

If you pay attention, you’ll see that today’s winning brands understand the customer’s story is the only one that matters. Your most important job as

Solving a problem for your user is great, but easing their cognitive dissonance can have a much greater emotional impact. There is likely something th

The Questions Before the Questions

the art of writing257
Brie Wolfson

So much value and love for the process of writing and what it does for the coherence between heart, brain, imagination, lived reality, unseen, and see

You can’t write a viral essay that says “it’s complicated and I’m not sure.” But this is the only path to truly novel insight.

Writing is a task that takes both objective and subjective intelligence. LLMs ace the objective parts the same way they ace every test; you can’t faul

Experience Design2
Sam Liebeskind

we have a world where friction gets automated out of experiences, aestheticized in curated lifestyles, and dumped onto underfunded infrastructure and

meeting new people4
Sam Liebeskind

If this essay was one sentence, it would be: I befriend people easily because I run around the world believing that we are all more or less the same.

human behavior9
Sam Liebeskind

Just a moment...

Money & Power3
Sam Liebeskind

Money Is the Megaphone of Identity

Pure Independence

power—the ability to modify one’s environment

Service Year / Volunteer Corps1
Sam Liebeskind
Local Identity & Place Branding3
Sam Liebeskind

Greenway | Montford

Montford | Asheville's Historic Neighbourhood

Aesthetics & Moodboard Inspo1
Sam Liebeskind
camping1
Sam Liebeskind

403 Forbidden

aggregation and curation is valuable1
Sam Liebeskind

People will pay for the convenience of not poring through internet sludge all day and having someone clarify what they need to know.”

buying a house1
Sam Liebeskind
Membership Programs3
Sam Liebeskind
ai ethics1
Sam Liebeskind
should online community stewards be paid?4
Sam Liebeskind

Free-flowing exchange of work can establish non-transactional community. Not, like, asking your electrician to work for free, but asking your tech-sav

“We don't make movies to make money, we make money to make more movies”. -Walt Disney

I think that’s a common outcome in volunteer-based organizations—they rely so much on unpaid labor to exist that there’s really no other resource allo

creators, influencers, & trusted media4
Sam Liebeskind

A working-class-focused media could be supported by the dozens of media-oriented philanthropies and local news initiatives funded by taxpayers, like t

Another lesson to take away, however, is that you need to refine your personal brand and know exactly what you symbolize — that is, which slice of the

System Change42
Adam Zeiner
pdf

social change always begins with people who have “both a critical eye and a hopeful heart.”

AI interface design1
Sam Liebeskind
where to live4
Sam Liebeskind

Cities are predicated on a set of trade-offs that no longer make sense. Middle-class people tolerate density, pollution, disease, crime, high taxes, a

This is all to say: it’s worth listening when a place calls to you. It’s worth thinking about whether the place you live enables your goals or stands

If you feel an undeniable pull to a city, don’t ignore it—go. I truly believe there’s a reason we’re drawn to certain places, and once you take the le

Communal group restaurants1
Sam Liebeskind
internet-free spaces2
Sam Liebeskind
Work hacks9
Sam Liebeskind
collective ownership4
Sam Liebeskind

Ownership = upside + control It also equals risk, sleepless nights, opportunity costs, responsibility, working for little to no pay, tolerance for un

pitch decks16
Sam Liebeskind

It’s our inability to let go of our agenda to get people to buy that turns people off and has marketing and sales feel gross. Sales pressure is predom

How to design a better pitch deck : YC Startup Library | Y Combinator

cooking with creativity1
Sam Liebeskind
craftsmanship1
Sam Liebeskind
Public Spaces9
Sam Liebeskind
pdf

“Cultural and media studies offer a different perspective on the notion of what constitutes a public . In locating the term “public” as synonymous wi

“That the proliferation of a multiplicity of competing publics is a step away from greater democracy. “It follows that public life in egalitarian, mu

“The boundary between public and private is part of the conflict between public spheres. For example, until recently, only feminists though domestic v

Brainstorming2
Sam Liebeskind
Books about places8
Sam Liebeskind

On New Orleans: “Run-down, dilapidated, depleted, and yet still wonderful. Because no other city in America looks like it. Because its houses are haun

Alternatives to advertising3
Sam Liebeskind

While Meta’s paid messaging tools brought in about $1 billion last year — peanuts compared to the whopping $132 billion the company earned from ads —

signal vs noise1
Sam Liebeskind
How to argue5
Sam Liebeskind
pdf
pdf
experimental social network design5
Sam Liebeskind

Participants report that talking to the system’s chatbots is “freeing” and rewarding. In one example, a student who interacts with a “teacher” chatbot

The platform also gives participants a sample of comments to agree or disagree with. Unlike other platforms, users cannot reply to other users’ commen

Polis ensures that participants focus on the content of comments and the state of the conversation, because there are no direct conversations or inter

Meaning Supplies

Designing better 1:1s1
Sam Liebeskind
Nostalgia1
Sam Liebeskind
love, grace, & respect2
Sam Liebeskind

What was really powerful about Undivided is it made me recognize the ways in which the faith that a lot of the people brought to the work meant that g

👫 Relationships Are Challenging + a Lot of Work - @Visakanv's Blog

social network data comps1
Sam Liebeskind