For example, Facebook ran an experiment where they sent people less notifications. Over the short term, the findings were pretty intuitive: sending people less notifications increased their satisfaction but decreased their engagement. However, over the long term, sending people less notifications actually increased their engagement, likely because ... See more
When popularity is in the driver’s seat without other values that complement and constrain it, we risk falling into what author and neuroscientist Erik Hoel calls a “gossip trap.” In a gossip trap, raw social power takes precedence over other ways of organizing society, returning us to a world of tribes and clans where reputation management and pop... See more
Our model, which we call Form-From , characterizes social media based on (1) the form of the content, either threaded or flat, and (2) from where or from whom one might receive content, ranging from spaces to networks to the commons.
Framework for mapping the range of different social media systems - Amy Zhang, et al.
I worry about people being able to trust the kinds of material that they see online as emanating from human beings, and what it means to spend most of your day in an environment in which you’re never sure whether you’re surrounded by people or bots.