Trust & safety design tips for early stage social products
Despite having more opportunities than ever to connect with strangers, and much to gain from doing so, people often refrain from talking with, and listening to, strangers. We propose a framework that classifies obstacles to connecting with strangers into three categories concerning intention (under-estimating the benefits of conversations),... See more
Today it feels like we’re living through another important cultural shift—the decline of Twitter—and a new generation of networks is experimenting with new structures to try and capitalize on it. If we want to understand what’s next, it helps to ask: what caused the culture shift? What new structures would be better? And what will it feel like to... See more