This is not to just be a “things were better in the old days” rant. But I do think in the era of growth teams running wild with machine learning algorithms, we accelerated distribution incentives to drive engagement before we really knew what incentives were being created in the internet economy. And now the larger social networks are grappling... See more
The natural end state of marketplaces and social media is the eventual shift from user generated supply to professionalized supply/content. They can fight it for some time, but eventually there is no other way to keep scaling (or prevent power users from peeling off)
A crucial element to lowering the stakes of any particular moderation decision is the knowledge that the user has the genuine option to go to another community or start his own. The same applies to moderators: The ultimate check on a moderator’s power is that if most users start to believe he is using it poorly, users can either protest until a new... See more