Social Platform Trust & Safety

Centralised moderation isn't the only option that doesn't work. We also need to eliminate any option that doesn't have a credible mean of doing the work — and it's a lot of work, meaning that either someone needs to get paid or you need a lot of volunteers. And punting it to the users can never work.

First, identity authentication can ensure that everyone on the platform is a human entitled to join the platform...no bots, and maybe no commercial companies. It used to be that knowing someone’s identity was necessary to ensure that they had rights to participate. But much of the toxicity of current social media interactions is about identities as... See more

For example, in one experiment, Stroud found that when comment sections on news sites replaced the “like” button with a “respect” button, users engaged with the content and each other in a less partisan way. In a few cases, the “respect” button led people to be more willing to click on comments expressing politics that differed from their own.