And yet, precisely as the platforms became more universal, they became more destructive of community. Communal in clusion relies on ex clusion: some notion of who is and is not a member of the group, and some ways of enforcing that boundary.
With a few exceptions, by far the most important component of successful speech communities is that its moderators have faces . A core feature of bulletin boards, comment threads on blogs, and publications is that the boundaries of acceptable speech are enforced not by tech executives, the farcical Facebook Supreme Court,[xii] or distant buildings... See more
If we want to protect the rights of real people, it should be much harder to take away someone’s account and online property. But that only works if we have a way to know which accounts belong to a real and specific human with an authentic connection to the community. That implies more stringent validation requirements to get and keep an account.
Zuckerberg’s social-media-shaped public does not turn around Zuckerberg in the same way. But even so, Zuckerberg is reshaping the algorithms so that some aspects of the public - in particular hostility to immigration, to women and to sexual minorities - will likely come to the fore, while others will recede. The extent to which this reflects his... See more