Social Platform Trust & Safety

For Tech Companies

Close anonymity loopholes . Facebook Groups and Pages can be created without linking to a specific Facebook user; only an email address is necessary. Admins can post to their groups under the Group or Page name, effectively allowing anonymous, or at least, pseudonymous, posts. Ending anonymity will not end harassment; in some... See more

We can immediately rule out reproducing the current system in which a tiny number of companies govern permissible speech and what safety means for billions of people. We don't want social media that's like Twitter except without a demented owner. You cannot fix social media by having a non-profit run it or by guiding it with some ethical principles... See more

But if this ideal of freedom may be absolute within its domain, this is possible only because the domain is narrow, tightly limited by rigorous conditions for entering it.

For example, in one experiment, Stroud found that when comment sections on news sites replaced the “like” button with a “respect” button, users engaged with the content and each other in a less partisan way. In a few cases, the “respect” button led people to be more willing to click on comments expressing politics that differed from their own.

Examples of truth queries include “How do you know this is true?” “Where did you learn this?” and “Do you have an example?” These questions may alert other users to pay more attention to the accuracy of the false information and communicate that the information is not universally accepted. In a series of three studies, we showed participants Tweets... See more