Social Platform Trust & Safety
exploring the bounds of social platforms’ responsibility to keep the spaces safe
Social Platform Trust & Safety
Supporting the Digital Safety of At-Risk Users: Lessons Learned from 9+ Years of Research & Training
dl.acm.orgCentralised moderation isn't the only option that doesn't work. We also need to eliminate any option that doesn't have a credible mean of doing the work — and it's a lot of work, meaning that either someone needs to get paid or you need a lot of volunteers. And punting it to the users can never work.
But if this ideal of freedom may be absolute within its domain, this is possible only because the domain is narrow, tightly limited by rigorous conditions for entering it.
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
Facebook Groups also allow moderators to remain anonymous, despite the platform otherwise requiring “real names.” While anonymity is not a panacea for harassment—many harassers in our study used their real names—it makes it possible for public figures to evade responsibility for engaging in hate or harassment.
Hate Thy Neighbor: Online Hate in Local Communities
Meta Drops Fact-Checking Because of Politics, but Also Because It Wasn’t Working
Jonathan Straybetterconflictbulletin.org
from the chat app Quiet (https://tryquiet.org/) - good example of a “threat model” for a communications/social platform
Twitch’s approach - different suspensions for different types of violations
