Social Platform Trust & Safety
exploring the bounds of social platforms’ responsibility to keep the spaces safe
Social Platform Trust & Safety
A crucial element to lowering the stakes of any particular moderation decision is the knowledge that the user has the genuine option to go to another community or start his own. The same applies to moderators: The ultimate check on a moderator’s power is that if most users start to believe he is using it poorly, users can either protest until a new... See more
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
Startups, Content Moderation, and Section 230 (2021)
static1.squarespace.comCosts of litigation for small scale social platforms
Probably fake - but shows how incomplete “verification” as a trust system is
Duco+TnS+MRR-+FINAL
A comprehensive report highlighting the importance of investment in the trust and safety industry, emphasizing its growth potential, corporate benefits, and role in fostering safer online environments amidst emerging technologies.
LinkDuco Trust & Safety Market Research Report (Katie Harbath)
We can immediately rule out reproducing the current system in which a tiny number of companies govern permissible speech and what safety means for billions of people. We don't want social media that's like Twitter except without a demented owner. You cannot fix social media by having a non-profit run it or by guiding it with some ethical principles... See more
Decent Imaginaries
it's a mistake to think there's some perfect institutional design out there that's going to create the just world that we want. Whatever institutional design you have, humans are humans, and humans are going to strategically manipulate those institutions to try to achieve their ends. And there are going to be inequalities, power disparities, and... See more
The layered, Swiss cheese model for mitigating online misinformation
thebulletin.org
What’s Right and What’s Wrong with Optimizing for Engagement
medium.com