Social Platform Trust & Safety

Open signups are a business decision. There are many ways that a platform could make it harder to get an account. Lots of real-world privileges have more steps – government IDs like passports or drivers licenses, obviously, but also financial transactions like bank accounts, car loans, or mortgages; or joining high-status organizations like social... See more

Barriers to entry : One way to avoid creating a platform crushed by questions about how to deal with bad actors is to raise the cost of entry. Barriers to entry may take the form of geographic localization, interest segmentation, high cost of discovery, or strong gatekeeping.

We can immediately rule out reproducing the current system in which a tiny number of companies govern permissible speech and what safety means for billions of people. We don't want social media that's like Twitter except without a demented owner. You cannot fix social media by having a non-profit run it or by guiding it with some ethical principles... See more

These are the sorts of ways in which speech moderation online must embrace the political. The main question we must be asking about a speech platform is not what are the standards for moderation but who moderates and what is the moderator’s relationship to the community .

But there is a better solution: allowing users to ban with one click not just the author of a bigoted remark but also every one of the thousands of people who liked the offending post.

town square that spans the entire globe. Our aim, then, is to show a way past this impasse. The two views ar