Social Platform Trust & Safety
exploring the bounds of social platforms’ responsibility to keep the spaces safe
Social Platform Trust & Safety
Collaborative google doc w research studies on social platforms’ impact
When All You Have is a Banhammer: The Social and Communicative Work of Volunteer Moderators
cmsw.mit.edu
It feels like the fundamental problem in massive social networks is that software scales, but moderation doesn’t really.
These are the sorts of ways in which speech moderation online must embrace the political. The main question we must be asking about a speech platform is not what are the standards for moderation but who moderates and what is the moderator’s relationship to the community .
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
There are also the industrialized battalions running variously sophisticated ops to make the “public conversation” look like something it isn’t—to accelerate discord, to fake overwhelming support or opposition for an entity or idea, to make a group look stupid or dangerous-and-therefore-worthy-of-extermination, often by pretending to be a member... See more
Erin Kissane • Against the Dark Forest
Meta Drops Fact-Checking Because of Politics, but Also Because It Wasn’t Working
Jonathan Straybetterconflictbulletin.org
Max Weber introduced a three-fold typology of legitimacy, the sentiments that get people to acquiesce to authority, especially regarding rules or commands they may dislike or disagree with.[viii] For most of human history, the most common kinds of authority have been traditional or charismatic. Traditional authority appeals to the “eternal... See more
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
3 ways that rules have “legitimacy” - Traditional authority, charismatic authority, and legal validity / objective rationality
And yet, precisely as the platforms became more universal, they became more destructive of community. Communal in clusion relies on ex clusion: some notion of who is and is not a member of the group, and some ways of enforcing that boundary.