Social Platform Trust & Safety
exploring the bounds of social platforms’ responsibility to keep the spaces safe
Social Platform Trust & Safety
The layered, Swiss cheese model for mitigating online misinformation
thebulletin.org
Data collection: June 27-July 8, 2021 (UXR) Signals and Insights Platform
The content outlines a survey framework to analyze user experiences on Instagram, focusing on bad experiences, their prevalence, and varying effects across demographics, particularly addressing issues like bullying, data privacy, and usability.
storage.courtlistener.comIG’s Bad Experiences and Encounters Framework Survey
“The boundary between public and private is part of the conflict between public spheres. For example, until recently, only feminists though domestic violence was a public concern, rather than a private matter. Democratic publicity therefore requires positive guarantees of opportunities for minorities to convince others of what qualifies as common
... See moreFacebook Groups also allow moderators to remain anonymous, despite the platform otherwise requiring “real names.” While anonymity is not a panacea for harassment—many harassers in our study used their real names—it makes it possible for public figures to evade responsibility for engaging in hate or harassment.
Hate Thy Neighbor: Online Hate in Local Communities
For Tech Companies
Close anonymity loopholes . Facebook Groups and Pages can be created without linking to a specific Facebook user; only an email address is necessary. Admins can post to their groups under the Group or Page name, effectively allowing anonymous, or at least, pseudonymous, posts. Ending anonymity will not end harassment; in some... See more
Close anonymity loopholes . Facebook Groups and Pages can be created without linking to a specific Facebook user; only an email address is necessary. Admins can post to their groups under the Group or Page name, effectively allowing anonymous, or at least, pseudonymous, posts. Ending anonymity will not end harassment; in some... See more
ADL Center for Technology and Society • Hate Thy Neighbor: Online Hate in Local Communities
Balanced, neither extracting too much from its component organisms nor pretending that a pantomime of a return to a pristine and ungoverned state will solve any problems at all. (Predation is inevitable in any system, but a working ecosystem starves out the ones who overfeed and provides cover for growth and for the long, continuous experiment of... See more
Erin Kissane • Against the Dark Forest
We can immediately rule out reproducing the current system in which a tiny number of companies govern permissible speech and what safety means for billions of people. We don't want social media that's like Twitter except without a demented owner. You cannot fix social media by having a non-profit run it or by guiding it with some ethical principles... See more
Decent Imaginaries
We tend to think of the problem of social media as a problem of disinformation - that is, of people receiving erroneous information and being convinced that false things are in fact true. Hence, we can try to make social media better through factchecking, through educating people to see falsehoods and similar. This is, indeed, a problem, but it is... See more