Social Platform Trust & Safety

A social media app that aims to be town square is different to a social networking app that aims to provide a smaller, safe community. The latter has a far easier time banning accounts from entities like ICE, because it can set a tighter set of community rules. So one lesson is perhaps that we need — or at least, many people need — a pluralistic... See more

But I don’t think platform companies should—or can—act as the governance layer of our online lives. In this, I share tech journalist and Bluesky board member Mike Masnick’s informed belief that global centralized moderation is a dead end. And if centralized moderation isn’t a plausible way forward, then experimentation toward genuinely... See more

Some users may not want to see any potentially abusive content at all, while others may, for example, need to sift through banal personal attacks in order to track credible death threats. The point, however, is that users themselves should be able to exercise significantly more agency over their own social media experience.