Social Platform Trust & Safety
exploring the bounds of social platforms’ responsibility to keep the spaces safe
Social Platform Trust & Safety
Startups, Content Moderation, and Section 230 (2021)
static1.squarespace.comCosts of litigation for small scale social platforms
Don't Feed the Trolls: Why This Old Internet Wisdom Still Matters - Nick's Blog
ngerakines.leaflet.pub
With a few exceptions, by far the most important component of successful speech communities is that its moderators have faces . A core feature of bulletin boards, comment threads on blogs, and publications is that the boundaries of acceptable speech are enforced not by tech executives, the farcical Facebook Supreme Court,[xii] or distant buildings... See more
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
The polarization footprint doesn’t offer a silver bullet. But it gives us something we’ve long lacked: a rigorous way to quantify how much our feeds are shaping division. It opens the door to real accountability — not just for platforms, but for regulators, designers, and society at large.
Connective Posts: A New Approach to Political Conversations on Social Media
mediaengagement.org
The findings suggest that people can improve their online discussions by using this type of language in their posts. It also suggests social media platforms should optimize algorithms to surface these posts more often...Center for Media Engagement research offers a solution to this problem—encouraging the use of “connective language” online.3 Connective language expresses an openness to other perspectives and a humble approach to presenting one’s viewpoints.4 Examples of connective language include phrases such as “correct me if I’m wrong” or “this is just my opinion.”
But how do you monitor or take responsibility for what everyone says anywhere all the time? Well, you don’t. You can’t. Providing everyone with bandwidth and software keeps expense growth arithmetic. But if you try to exert any control over how it’s used then expenses become exponential too. It’s impossible to do within the business model.... See more
The Economics That Define Social Media
Generative AI for Pro-Democracy Platforms
mit-genai.pubpub.org
Some users may not want to see any potentially abusive content at all, while others may, for example, need to sift through banal personal attacks in order to track credible death threats. The point, however, is that users themselves should be able to exercise significantly more agency over their own social media experience.