Social Platform Trust & Safety

It is because a universal public square cannot be a community that the parameters of the online speech debate are stuck. The conflict between the “marketplace of ideas” framework and the “communal norms” framework seems irresolvable because it is irresolvable.

it's a mistake to think there's some perfect institutional design out there that's going to create the just world that we want. Whatever institutional design you have, humans are humans, and humans are going to strategically manipulate those institutions to try to achieve their ends. And there are going to be inequalities, power disparities, and... See more

The resulting problems are not primarily problems of disinformation, though disinformation plays some role. They are the problems you get when large swathes of the public sphere are exclusively owned by wannabe God-Emperors. Elon Musk owns X/Twitter outright. Mark Zuckerberg controls Meta through a system in which he is CEO, chairman and effective... See more

LOL FSB forgot to pay for ChatGPT 4 https://t.co/N2E4oT84kn

Barriers to entry : One way to avoid creating a platform crushed by questions about how to deal with bad actors is to raise the cost of entry. Barriers to entry may take the form of geographic localization, interest segmentation, high cost of discovery, or strong gatekeeping.

Examples of truth queries include “How do you know this is true?” “Where did you learn this?” and “Do you have an example?” These questions may alert other users to pay more attention to the accuracy of the false information and communicate that the information is not universally accepted. In a series of three studies, we showed participants Tweets... See more