Social Platform Trust & Safety
exploring the bounds of social platforms’ responsibility to keep the spaces safe
Social Platform Trust & Safety
Few serious observers can consider what we might call the “public square” platforms—particularly Twitter, Facebook, YouTube, and the public square’s library, Google—a boon to democracy. Nor are they a flourishing intellectual marketplace. Although it is tempting to shrug at their problems by comparing them to the heated partisan newspapers of the... See more
Jon Askonas • Why Speech Platforms Can Never Escape Politics | National Affairs
Putting aside the mechanics of algorithmic feeds, it feels like there’s often a mismatch between the international user base of a platform and the national “democracy” about which these points are being made
Not all conflict is bad. Disagreement — over taxes, education, or policy — is essential to a healthy democracy. But affective polarization isn’t about differing ideas. It’s about identity.
It emerges when people begin to dislike, distrust, or even dehumanize others because of who they are — their ethnicity, region, religion, political affiliation,... See more
It emerges when people begin to dislike, distrust, or even dehumanize others because of who they are — their ethnicity, region, religion, political affiliation,... See more
With a few exceptions, by far the most important component of successful speech communities is that its moderators have faces . A core feature of bulletin boards, comment threads on blogs, and publications is that the boundaries of acceptable speech are enforced not by tech executives, the farcical Facebook Supreme Court,[xii] or distant buildings... See more
Ari Schulman • Why Speech Platforms Can Never Escape Politics | National Affairs
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Sending professional photographers to host’s homes to take better pics, increased trust, and significantly increased bookings
The resulting problems are not primarily problems of disinformation, though disinformation plays some role. They are the problems you get when large swathes of the public sphere are exclusively owned by wannabe God-Emperors. Elon Musk owns X/Twitter outright. Mark Zuckerberg controls Meta through a system in which he is CEO, chairman and effective... See more
Henry Farrell • We're Getting the Social Media Crisis Wrong
Startups, Content Moderation, and Section 230 (2021)
static1.squarespace.comCosts of litigation for small scale social platforms
Don't Feed the Trolls: Why This Old Internet Wisdom Still Matters - Nick's Blog
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Barriers to entry : One way to avoid creating a platform crushed by questions about how to deal with bad actors is to raise the cost of entry. Barriers to entry may take the form of geographic localization, interest segmentation, high cost of discovery, or strong gatekeeping.