rob hardy

Successful platforms do not just discover what consumers want — they produce the consumers and the forms of consumer desire that they need.

Like resonance, the term echo chamber has both literal and figurative meanings that are related, but not the same. In the former sense, an echo chamber is an enclosed space that naturally amplifies an original acoustic signal. Literal resonance differs from echo because it is based on the idea of vibrations (good or bad). In physics’ terms,... See more

If we don’t know how to mourn and rebuild, we are incentivized to keep the storms of our lives raging indefinitely.

Staying locked in an eternal battle against the world is a good way to distract ourselves from the incredible vulnerability of existing within it.

the attention economy erodes trust. It rewards the most dramatic claims, the most outrageous behavior, the most compelling narratives regardless of their relationship to truth or long-term consequences.

I didn’t care about being well known. I cared about being known well.

“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”

― Roger Fisher, Getting to Yes:

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Universities claim to promote social mobility but inadvertently perpetuate social hierarchies, whereas the military is an explicit hierarchy that inadvertently promotes social mobility.

I think a perfect relationship is a really, really good conversation that keeps on going for your entire life