yes person for all things community, connection, & storytelling
The platforms may be new, but “the power structures remain stubbornly intact. And understanding how friction flows through them – who gets to avoid it and who gets crushed by it – tells us everything about how our economy actually works”.
The “language” that is created from these ways of consuming impacts our actual ways of communicating as well. Eventually after enough time is spent positively or negatively grunting at things, or making these vague, silent mental connections, we lose our ability to actually articulate our feelings toward something. Plug-and-play catchphrase reactio... See more
He offers a thought experiment: what if the brief to design a new train connection was given to Disney instead of railway engineers? The latter immediately focuses on speed, time, distance and capacity. With Disney, the goal wouldn’t be to shave minutes off the journey. They may ask a different question: “How do we make the train journey so enjoyab... See more
I liked mattering. I can live with less money and with “regular” cars and without a job title ... it’s very possible to live a very nice life without those things. But mattering ... yeah, I miss that. I want to figure out how to matter again1. Let’s put a pin in that one, consider it a work in progress.
Brands see a store with a cafe get popular and impersonate their bastardized idea of the formula they saw work for someone else, again choosing to ignore any context as to why it may have worked.