In choosing how we are in the world, we shape our experience of that world, our contribution to it. We shape our world, our inner world, our outer world, which is really the only one we’ll ever know. And to me, that’s the substance of the spiritual journey. That’s not an exasperating idea but an infinitely emboldening one.

Here’s the thing when you hang out with writers: We pay attention. We write things down. Much of what I write about are my observations. I always say I don’t have to make things up. I just need to pay attention.

In the early 20th century, Rilke wrote a wonderful series of letters to a young poet in which he counseled, "Be patient with all that is unresolved in your heart." He said, "Try to love the questions themselves as though they were locked rooms or books written in a very foreign language." He said, "Don't try to reach for the answers which could not... See more

A decade ago, I was only a couple of years into my venture career. I believed that growth and progress were synonymous – in an industry where scale was the ultimate target, platforms that achieved it were glorified. A decade later, I have learned that success is more nuanced, and we have to take accountability for the outcomes we encourage. New dom... See more

Encounters with strangers can be a humbling reminder of the vastness of the world and of each other, the impossible-feeling truth that each one of us contains an entire universe of inner life and a singular perspective, that as a species we have an incredible capacity for kindness, cruelty, courage and creativity.

I think our competitive aim is always been... This is going to sound like very basic but it’s true. It’s just we do what we say we’re going to do when we say we’re going to do it. We just try to practice extreme reliability. And it’s an accruing advantage because the more people know that you’ll do what you say you’re going to do, you’re going to t... See more

There are a lot of organizational structures and lived practices embedded in our bodies that we just enact by default. But through explicit facilitation practices or when we make meetings happen in a certain way, that helps change these conditioned ways of operating. In the process of learning to work this way, what really helps is, again, trust. T... See more

The little things you do for others that remind you both of who you are, matter. They’re what define the thread count of the human experience