Mo Shafieeha

Popular belief holds that making the right decision is the most challenging part. I have found that making a decision you don't want to make is the most challenging part of the process. You can terminate your subordinate, quit your job, lay off a quarter of your employees, and break up with your partner if things don't seem to go well.

1. Sustaining collaborative innovation among independent projects is a governance problem.


2. A core part of governance is determining an optimal division of rights to control project decisions across various stakeholders.


3. Blockchains frequently require participation of multiple independent platform layers to deliver functionality to end users.


4. Some of

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As Donella Meadows has said, “a small shift in one thing can produce big changes.” We have an opportunity to drive positive change because we influence the outcomes of the products and services we design that influence the behavior of people who use them.

Your organization may not be ready for design, good or bad. Design-aware employees can organize brown-bag lunches and evangelize at the water cooler. Your organization will remain design-resistant unless its leaders think in a goal-directed way about its users (and customers). Consider reading some of the fundamental design books if you're a leader... See more

Neubrutalism (not to be confused with New Brutalism) appears to be the latest design trend. It's high-contrast, bold, and colorful, with heavy typography and thick lines. It never seems outdated because it avoids being fashionable. The duration of this design trend is a topic of debate, but it will eventually be replaced by another design trend,... See more

A service's "Success Ratio" (SLI) is the percentage of fulfilled requests. A successful response is when a request is dispatched promptly and adequately, meaning there are no problems with connectivity, service, or unexpected errors. We're measuring the end-to-end experience delivered to customers to ensure SLAs are met. If we don't, we'll get a... See more

If you want leaders, you might want to throw high-potential people into the water first. Executive development is probably a different game than individual contributor training. Ben Horowitz's The Hard Thing About Hard Things has a chapter called 'Why Startups Should Train Their People,' in which he makes the same point. According to Horowitz, the... See more