Mo Shafieeha

Your organization may not be ready for design, good or bad. Design-aware employees can organize brown-bag lunches and evangelize at the water cooler. Your organization will remain design-resistant unless its leaders think in a goal-directed way about its users (and customers). Consider reading some of the fundamental design books if you're a leader... See more

1. Initial concept development/MVP This is the phase in which human-centered design exists. It is a discovery of a real problem people face in the real world, and we set out to solve it. For example, you may create an app to allow people to share rides. In order to launch your MVP, you design, test, and prototype it with potential customers.

Experts should be evaluated based on the accuracy of their predictive models when you are searching for them. Managers who are constantly surprised by staff departures are less good at predicting them because they have this predictive model in their heads. Good managers are good with people, but great managers are a combination of a systems thinker... See more

It is well known that despite his handicap, Shohei Ono consistently wins despite playing a more challenging game with more constraints than his competitors. This is why he won his second Olympic gold medal in the Tokyo 73kg category despite his handicap. Even though one-handed backhands are notoriously more complex than two-handed backhands,... See more

Rule 2: When Reading Principles or Frameworks, Actively Search for Cases