Sara

In my career, I’ve seen how bullying is a tool used by some individuals as a means for self-preservation and even advancement. It goes beyond a lack of decency and kindness. It’s strategy. A way of working. A standard operating procedure. These people have made... See more

I grew up in the very red, rural, lower middle class of central PA (and that’s how we call it - don’t come in here saying “Pennsylvania” like a tourist). I loved my hometown. Growing up, I didn’t understand why anyone would want to leave. It was a real Grovers Corners to me. My dad and grandfather were conservative-... See more

Charlie Kirk is dead, killed by a bullet fired from 200 yards away as he sat on stage at Utah Valley University, still mid-argument about transgender people and mass shootings. The shot rang out just after noon, in broad daylight, during one of his “American Comeback Tour” stops, where he thrived on sparring with students under the banner of “Prove... See more

An article I found today - Systems thinking, design thinking, and breakthrough thinking The strengths and weaknesses of the two dominant approaches that businesses apply to innovation—breakthrough thinking and design thinking—which often produce socially and environmentally dysfunctional outcomes in complex systems.... See more

Jeff Bezos famously banned PowerPoint at Amazon: he wanted written narratives instead, because they forced depth of thought and discouraged shallow bullet points. Now.… …. I'm sorry to be the messenger, but chances are you are NOT Jeff Bezos, and your meetings are not happening with the... See more

DCX Stat: 71% of consumers expect personalized interactions from businesses, and 76% get frustrated when those interactions don’t happen. Takeaway: In today’s world, personalization isn’t a luxury—it’s table stakes. Most customers see generic, one-size-fits-all service as a missed opportunity, and are noticeably less... See more

Try this question in your next employee 1:1: What’s been harder than it should be lately? This question can uncover broken or outdated processes, strained relationships, or an employee who’s feeling drained, underused, or overwhelmed.