Product Management

DCX Stat: 71% of consumers expect personalized interactions from businesses, and 76% get frustrated when those interactions don’t happen. Takeaway: In today’s world, personalization isn’t a luxury—it’s table stakes. Most customers see generic, one-size-fits-all service as a missed opportunity, and are noticeably less pa... See more

OKRs don’t make teams faster. They make slide decks prettier. Most productivity frameworks are theatre…complex dashboards that hide the fact no one feels progress day-to-day. Leaders mistake documentation for traction. Here’s the contrarian truth: ___LINEBREAK__... See more

The outcome vs. output trap is everywhere: ❌ "We need better onboarding" ✅ "We need new users to complete their first task within 24 hours" ❌ "Let's improve the dashboard" ✅ "Let's get users to check their metrics daily instead of wee... See more

Product manager superpower: shipping fast. Product manager blind spot: assuming other products can ship fast without you. A lightweight structure in a shared folder with pre-filled templates keeps teams independent and coordinated. https://amycmitchell.substack.com/p/product-managers-build-together

💯 > The future for product teams isn't about perfectly facilitating the same old agile ceremonies. It's about using intelligence, whether artificial or human, to create the conditions where great work happens naturally.

Establishing decision boundaries may be your most leveraged engineering leadership move. The cost of confusion around "who decides what" exceeds most technical debt. When engineers aren't sure whether they can make choices, they default to expensive waiting patterns or build contradictory so... See more