Leadership

Try this question in your next employee 1:1: What’s been harder than it should be lately? This question can uncover broken or outdated processes, strained relationships, or an employee who’s feeling drained, underused, or overwhelmed.

In the last 5 years, I’ve taught a few thousand people more effective tools for delivering feedback. Here's 1 thing that's surprised me: How many people hate hearing, "Can I give you some feedback?" 🥴 To illustrate, check out data from a recent group of 75.___LI... See more

Most leaders know Netflix’s Keeper Test: “Would you fight to keep this person, or let them go?” But the real challenge most of us face is the Bad Apple Test: “If they left tomorrow, how many would secretly celebrate?” If the answer is too many—you already know what to do. ___LI... See more

What does “impact” mean? I talk a lot about giving leaders the right training, tools, and support in order to drive impact. But isn’t the word “impact” a bit vague? If an organization’s intended impact is unclear, it’s possible that everyone’s just chasing squir... See more

The stickiest meeting rooms aren't the ones with broken AC, they're the ones where egos have pushed all the oxygen out. I've watched brilliant minds compete to be right instead of collaborating to get it right. What intelligence are you leaving untapped?

As part of the Harvard Business Review advisory council, I was given a 150+ page PDF of Peter Drucker's management lessons — these are the 8 practices top executives followed: They asked "What needs to be done?" They asked "What is right for the enterprise?" They... See more

The podcast version of this post is out! Check it out if you prefer to listen on te go: https://open.spotify.com/episode/01hpQNcJ9dLhGmNOf3fbyA?si=AKKqQKlcT2-5XgvQnvdbVA

One solution my team has implemented is "Coffee & Chat" in our 3 Leader Development programs. We require participants to schedule 30-minute informal conversations with every other participant during the program. After four years, Coffee & Chat ranks as our highest-rated feature—even outperforming our core content and fa... See more