Leadership

The stickiest meeting rooms aren't the ones with broken AC, they're the ones where egos have pushed all the oxygen out. I've watched brilliant minds compete to be right instead of collaborating to get it right. What intelligence are you leaving untapped?

Try this question in your next employee 1:1: What’s been harder than it should be lately? This question can uncover broken or outdated processes, strained relationships, or an employee who’s feeling drained, underused, or overwhelmed.

@The Bootleg Manager’s new post talks about how to make feedback a meaningful conversation that actually inspires growth and learning, rather than a transactional, top-down shaming session that does nothing for anyone. > Over time, I started to view these tough conversations not as a comment on something they did... See more

Very nice article on how it really feels to get feedback vs being given an opportunity to reflect. > I learned to slow down. Now, before I jump in with observations, I ask one question: "How do you think that went?" And then I stop talking and listen. Really listen.

A store manager cuts staff hours to meet a bonus target. The bonus lands. Service declines, reviews worsen, and repeat business drops. Nearby, a startup’s algorithm reallocates $2 million across platforms in real time based on performance. There is no bonus, no gaming, just a system optimizing... See more