WWWWW&H
Why? What? Where? When? Who? and How?
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A collection of better questions to get better answers.
WWWWW&H
Some questions that I’ve found to be very effective in one-on-ones: If we could improve in any way, how would we do it? What’s the number-one problem with our organization? Why? What’s not fun about working here? Who is really kicking ass in the company? Whom do you admire? If you were me, what changes would you make? What don’t you like about the
... See moreBen Horowitz • The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers
“WHO, not how”. Instead of facing a problem and thinking, “HOW can I solve this?” Ask yourself, “WHO do I know that can solve this?”
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Do I really have to solve everything by myself?
“What”, “where”, “when” and “who” are factual questions.
‘Why’ is asking for an explanation.
“How” is for procedures, processes and methods.
There will be a small group of “What” and “How” questions that you will find yourself using in nearly every situation. Here are a few of them: What are we trying to accomplish? How is that worthwhile? What’s the core issue here? How does that affect things? What’s the biggest challenge you face? How does this fit into what the objective is?
Chris Voss • Never Split the Difference: Negotiating As If Your Life Depended On It
When you know how generalists and specialists fit into the stage of a company’s growth, you can better plan for whether you want to develop a generalist or a specialist skill set. What stage is the company you’re at right now? If you want to stay there, do you need to focus on going deep with a specialist skill set or go broader by picking up more ... See more
Barrett Brooks • Generalist vs Specialist: There's No Right Answer for Your Career - Barrett Brooks
Phrases to useWhat makes you ask?What about ____ is important to you?How can I help make this better for us?How would you like me to proceed?What is it that brought us into this situation?How can we solve the problem?What’s the objective / What are we trying to accomplish here?How am I supposed to do that?
Yan-David Erlich • Yanda's Negotiation Cheat Sheet
I love the question @jordancooper asks founders- “if there were one thing i needed to understand to see as much value in your business as you do, what would it be and let’s talk about that.”
Would I let this person babysit my kids?
Andrew Wilkinson’s heuristic to hiring trustworthy people