Observations on the Human Experience

One. Gajillion. Dollars?!

I’ve been fortunate to work with a stunning range of clients, from local printing companies and tiny churches to giant corporations with multibillion-dollar revenues, and everything between. Perhaps the most valuable lesson I’ve learned is that they’re all the same. People spend money the same, whether it’s a few hundred... See more

Do not exploit introverts - doesn't work long term. Learn to be an introvert yourself

Making work easier. This is the problem. So obsessed with getting to the answer, completing the project, producing a result which are all valid things, but not where the richness of the human experience lies.

“People aren't longing to be impressed; they're longing to feel like they're home. If you create a space full of love and character and creativity and soul, they'll take off their shoes and curl up with gratitude and rest, no matter how small, no matter how undone, no matter how odd.” ― Shauna Niequist

While this wasn't too difficult, it was somewhat demoralizing and discouraging. It'd be better if Anki had a “catch up” feature that would spread the excess cards over the next few weeks in your schedule. But it doesn't.

These are the run clubs and swim clubs with very robustly branded websites for some reason, websites that greet you with full-width videos of delighted people being very sweaty together. New ventures for “group conversation” or exclusive social spaces or curated clubs with sign-up flows and membership levels that evoke the rigor of a bank account... See more

Merge all communication with an individual person into one continuous timeline . I’m excited about this feature. My mom still hasn’t mastered the art of using one communication channel, she prefers to sprinkle messages throughout the week across Whatsapp, SMS and email.