Internal Product Management
Britt Gage and
Internal Product Management
Britt Gage and
Britt Gage added 10mo
Britt Gage added 10mo
“I like to put together two documents right after I join:... See more
- A mind map of the domain: Inputs and outputs of the business equation. This helps the individual learn the space by dissecting it, but also gives a win to the team in terms of documentation. You can then easily pin existing projects to this map and plan for the future.
- A clear document about w
Britt Gage added 6mo
Britt Gage added 10mo
Britt Gage added 10mo
Britt Gage added 1y
The early days are exciting. Customers are seen and heard and served. Variations are created and value is produced as problems are solved.
In the early days, the most celebrated employees are the ones who figure out what someone needs and then determines a way to fill that need.
Once the organization gains traction, it’s possible that a short-term profit maximizer will join the team. They push to treat the customers as replaceable flanges, almost identical, income opportunities to be processed. And the employees? They are expenses, not part of a team.
It can seem like the fastest way for a stable business to increase profits is simply to remove some sticks. Process more flanges with fewer expenses. Lower overhead, measure the easy stuff, do it faster.
We spend too much time dealing with shaky towers. The resilience of people connecting, of organizations evolving, of service and clarity and generative work is far too important to be threatened by a few hustlers who insist on measuring the wrong thing.
Britt Gage added 10mo
Britt Gage added 10mo
Britt Gage added 7mo
Data collection is inherently creative. Depending on the data you choose to collect from the world, you can begin to see the world from a different perspective. Being a data collector means observing the world with curiosity.
Britt Gage added 4mo