Internal Product Management
the tools, rules, and people insights that make up the magic in an org
Britt Gage and
Internal Product Management
Treat your company culture like a product, where your employees are the customers. Rather than preserving the established culture, founders should iterate on cultural principles and values to meet the evolving needs of a growing team. Document, iterate, and clarify cultural elements to reflect past, present, and future aspirations.
Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO)
According to self-determination theory, humans have three basic needs: autonomy, competence, and relatedness. One reason why nudges toward change often backfire is that they can feel like a violation of autonomy, leading someone to do the opposite as a way to regain a sense of freedom.
As a result, well-intended feedback can actually reinforce the b... See more
As a result, well-intended feedback can actually reinforce the b... See more
Casey Rosengren • The Art of Subtle Influence
When a company actually wants the opinions of those who work there, there are far more effective ways to have a productive conversation around the insights and desires that we each bring to the organization. Asynchronous and structured, these interactions are vital sources of connection and wisdom.
The obligations of the Town Hall
Data collection is inherently creative. Depending on the data you choose to collect from the world, you can begin to see the world from a different perspective. Being a data collector means observing the world with curiosity.
Russell Davies • Do Interesting: Notice. Collect. Share
Interoception, described as the sixth sense, is our ability to sense and feel our internal landscape, including aspects like breath, tension, moods, and emotions. Similar to training your flavor palate as a chef, you can train your interoceptive palate to become more aware of internal sensations. By doing so, you increase your ability to notice ear... See more
