Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO)
Treat your company culture like a product, where your employees are the customers. Rather than preserving the established culture, founders should iterate on cultural principles and values to meet the evolving needs of a growing team. Document, iterate, and clarify cultural elements to reflect past, present, and future aspirations.
Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO)
- Define your metrics: Identify specific metrics that matter to you. For example, Dharmesh measures “laughs per minute” (LPM), a metric commonly used by stand-up comedians.
- Measure