Ideas I want to write about

To opt out, though, is to be excluded.

The cocktail server is fulfilling the needs of the guest who want to get a couple beers for the people who don’t drink liquor at the table. The server is building the guests trust by trying to “save them money” by getting one free. However, the server took it from a two beer order to a $30 add on purchase to the

@shreyas IMO the best product will stem from a very strong mental model of the domain and the users. UXR can help you *get* to such a model, and validate it along the way, but it's important to view the syllogism as UXR -> model -> product, not UXR -> product.

Increasingly believe that the "good, cheap, fast—choose two" maxim is devious misinformation spread by the slow. In my experience, "slow" and "expensive" usually go together. I was in a meeting yesterday where lopping a year off a project schedule also ended up reducing the cost substantially. Fundamentally, it takes time to spend, and adding the ... See more

Speed and quality aren’t actually at odds—they’re often positively correlated. The best practitioners in any field, from chefs to programmers, work quickly because they’re experts. The speed doesn’t come from rushing or cutting corners but from competence. Skilled teams that have mastered their craft move faster because they know what works and can... See more

All true. But that is why leaders are paid. Not to state the obvious but to take the company to tomorrow.

World class leaders and companies are never defeated. They decide to defeat themselves by chanting the following mantras:

Cannot sacrifice margin.

New competitors and markets are too niche or too unsophisticated.

Customer and clients will not accept the change.

We do not have the skills and this sounds like a different business.

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