And, as Jeff's annual letter to shareholders has emphasized from the very first instance, Amazon's mission is to be the world's most customer-centric company. One way to continue to find vectors for growth is to stay attached at the hip to the fickle nature of customer unhappiness, which they're always quite happy to share under the right... See more
All of my startup experience summed up:
The right person with the precise right focus and completely unshackled is 10x as effective as 10 pretty smart people working hard in a vague general direction
“There’s nothing I revile quite as much as a dilettante,” Seinfeld told GQ , “ I don’t like doing something to a mediocre level.” Escaping mediocrity requires focus. “You have to dedicate yourself to these great things,” he added. “And I don’t believe in being good at a lot of things—or even more than one.”