Employee Wellbeing and Benefits

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic t... See more

Asking people to change themselves instead of changing the work environment around them is a strategy that not only wastes resources but may also infuriate employees, who feel like all the responsibility for dealing with a toxic work environment and unrealistic demands rests on their shoulders alone.