Company Culture

Our culture is four things: customer obsession instead of competitor obsession; willingness to think long term, with a longer investment horizon than most of our peers; eagerness to invent, which of course goes hand in hand with failure; and then, finally, taking professional pride in operational excellence.

This is what a healthy culture feels like. Expectations were high but I knew that I had the support and environment to deliver on those expectations. I wanted to be around other people because I needed them to do great work. This is similar to what Brie Wolfson had to say about why she put up with intense demands at Stripe: “it felt good to care... See more