Chat is overrated as a user experience.
Good visualization, information hierarchy, copy, call to actions is underrated as a user experience.
Multiply all of these effects by 10X when you have the power of an LLM involved. Start with great UX, not a chatbot.
Always ask "“Is there a Non-Tech solution that might work really well for this problem?” |Technology is NOT the Solution to everything, says Chris Yates https://t.co/3HWtryBAEY... See more
