Jeff Jarvis • WHAT WOULD GOOGLE DO
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The fundamental message of marketing must change from "we want your money" to "we share your interests".
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Marketing succeeds when it taps into an audience of people who share a worldview—a
As consumers, we have the ultimate power and responsibility in this situation. When we change our consumption habits, businesses will change. When we no longer respond to the false needs and collapsed beliefs conjured by marketing, marketers will change. We are not helpless victims of the system. We are the system.
Ad people (they’re not just men anymore) begin to realize they need to stop preaching to consumers and start listening to them. That’s what “sense and respond” means—a dialogue.
“Money doesn’t talk anymore. People do. That’s why you need to rethink your marketing strategy.”
intent is more important than identity and demographics, and immediacy is more important than brand loyalty.