Samantha Leal on LinkedIn: There are 3 key moments that will make or break your user retention rates:… | 15 comments
linkedin.comSaved by Danielle Vermeer
Samantha Leal on LinkedIn: There are 3 key moments that will make or break your user retention rates:… | 15 comments
Saved by Danielle Vermeer
So you don't want to leave your first impression to chance. When designing an onboarding experience, I like to ask three questions:
want the ability to identify whether new users are on the path to success as early as possible.
Often, people have to use a product a certain amount of time before they truly have this experience with it, or perhaps they have to use a certain feature to really get the full-force aha hit. For example, Twitter struggled to sustain growth in its early days until it learned (from doing extensive analysis of its user data) that users who quickly s
... See moreAs product trios explore the best path to their desired outcome, they need to make key decisions along the way. It’s easy to get lost. When you bounce from tactic to tactic, it’s easy to forget what you’…
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