Tools encourage default behaviors, they dictate patterns and golden paths. These represent the tool makers’ ideal user experiences. If following along breaks your back, then it’s not because you tried to lift too much, it’s because the tool applied pressure in all the wrong places.

Most planning presentations open up possibilities but do not close them. They are exploratory; they analyze issues but never make choices, and for me, strategy is about choosing.

Becoming a vehicle for capitalistic desires of abundance and overconsumption. We’re asking, what would an underconsumption-core of love look like? What if we could take only what we required in the moment, better able to understand ourselves and our needs in the context of the present?

We are a living record of every interaction that fate has had us bear witness to. Love is not just a chance encounter that we hope to come across once or twice in our lives, it's the nuance that shapes the hidden layers of our story. Meaning care, or lack thereof, will manifest in varying aspects of our day to day.

Why did we start to over-romantici... See more

Love embraces slowness, likely even demands it. So why are we all in such a rush?

Has love fallen into the realm of planned obsolescence? Where beautifully packaged, terribly fragile emotions are evidence of having reached the summit of our aspirations, only to be left yearning, craving that next big hit? Desire is the newest addiction. The feeling of “want” being much more thrilling than the comfort of being satisfied. Craving ... See more

Some people like to know exactly what they’re getting themselves into when trying something new. And some people would rather not know, for fear of crippling anticipatory dread. Don’t assume! While your inclination might be to detail exactly what is to come in order to make people more comfortable, consider how you might create tiers of information... See more

Quality Time as a lens on experience design means looking for the ways we might stay. How we linger. It is being in relationship. Listening. Remembering. Witnessing each other. Sharing space. Slowing down enough to taste time.

Designing for physical touch is understanding that our bodies require moving through emotions — that we must finish the emotional cycle to actually process and integrate and move forward. That might look like giving folks a ten minute break to take themselves for a walk after a hard conversation, before they come back together to work on whatever c... See more