Ted Glasnow

Leadership (i.e. exec team, business unit leads) is responsible for 1)Developing an inspiring high-level vision and strategy2) Sharing a concrete goal for the period3) Making the final decision on what is prioritized and resourced

The efficacy of any marketing tactic comes down to data, creative, and logistics 

I don't know if I've ever talked to anyone that says, “I want to spend more time on the phone with the salesperson and less time actually touching, feeling, trying the product.” It's no surprise that we're moving in this direction, and companies that don't catch on are going to be left behind. What buyers want is to see the product, try the... See more

In hindsight, Flexport should have invested in sales ops way earlier. Ben recommends a Sales COO position when the company starts to scale

Before crafting an agreement, it is helpful to draft a high-level term sheet of key deal points to drive agreement quickly

During a negotiation, it is important to have clarity on a short list of things you want and a short list of things you will not accepts. It is also important to be transparent about the decision making process and stakeholders

We believe the future of B2B marketplaces starts with vertical SaaS solutions. These initially look like software-enabled workflows that streamline operational inefficiencies between supply and demand, making online transactions possible where previously they may not have been.