Ted Glasnow
@tedglasnow
Ted Glasnow
What matters much more is two other questions: 1) Your value metric 2) Your ideal customer profiles and segments
Lenny's Newsletter • Pricing your SaaS product
When it comes to hiring, the leaders of the start-up should interview every key hire as long as possible. This promotes cultural consistency
Erik Torenberg • Emil Michael (ex CBO at Uber)
Something like 20% of homeowners are digital natives, and yet the one store we still go to is Home Depot. This is something that it’s not obvious you can bring online, but you can.
Sacra • Q&A with Dan Spinosa and Drew Stanley from Fixable on building a managed marketplace for DIYers
Kylie Cosmetics by Kylie Jenner | Kylie Skin | Kylie Baby
kyliecosmetics.com
Ben’s transition to CCO is a way for him the gracefully step down
Erik Torenberg • Ben Braverman (Chief Customer/Revenue Officer at Flexport)
Sales-led companies oen add a bottom-up self-serve product, primarily to drive lead gen
Lenny's Newsletter • GTM motions of 30 B2B SaaS companies
After launching an upgraded pricing tier in early 2018, Premium now brings in 44% of revenue
Jan-Erik Asplund • Customer.io: The $400M HubSpot of Product-Led Growth
What to look for Post-Product:
1) Retention: Users stick around 2) Surveys: Users say they’d be very disappointed if your product went away 3) Exponential organic growth 4) Cost-efficient growth 5) CAC < LTV 6) Customers clamor for your product 7) People are using it even when it’s broken
1) Retention: Users stick around 2) Surveys: Users say they’d be very disappointed if your product went away 3) Exponential organic growth 4) Cost-efficient growth 5) CAC < LTV 6) Customers clamor for your product 7) People are using it even when it’s broken