Sublime

strong, shared culture is the glue that keeps empowered organizations from falling apart. Frontline employees are trusted to make the right decisions, guided by a number of shared values, rather than by a thick book of rules and policies.

Weniger aber besser.

hiring needs would expand to include a major role for less skilled professionals and more paraprofessionals, since the increased structuring of familiar engagement types would allow the firm to employ an increasing degree of…

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Can we organize and specialize our people in innovative ways, so that they become particularly skilled and valuable to the market because of their focus on a particular market segment’s needs?

A well-designed product isn’t well designed if the process needed to manufacture it is unrealistic or uneconomical.

Push through to completion.

Develop a good filing system.

Teal Organizations, in contrast, keep staff functions to an absolute bare minimum.