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Professor Robert Cialdini’s research in the field of influence and persuasion discovered that people can be primed to be more receptive to a message. Factors like reciprocity, scarcity, authority, consistency, liking, and consensus make us more open to being persuaded.
Bernadette Jiwa • The Right Story: The secret to spreading your ideas
STUDYING SOCIAL INFLUENCE
Jonah Berger • Contagious: Why Things Catch On
was precisely the cogency of his argument that drove them to sign up for the program on the spot. The spokesman put it best: “Well, I wasn’t going to put down any money tonight because I’m really quite broke right now; I was going to wait until the next meeting. But when your buddy started talking, I knew I’d better give them my money now, or I’d g
... See moreRobert B. Cialdini PhD • Influence: The Psychology of Persuasion (Collins Business Essentials)
themselves with one or another of the levers of influence that exist in the social environment. To do so may take no more than one correctly chosen word that engages a strong psychological principle and launches one of our automatic behavior programs. Trust the human profiteers to learn quickly how to benefit from our tendency to respond mechanical
... See moreRobert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion

Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
The latter pair were investigating Benjamin Franklin’s claim that he could easily turn an enemy into a friend with one simple act—asking them for a favor.
Patrick King • The Science of Likability: 27 Studies to Master Charisma, Attract Friends, Captivate People, and Take Advantage of Human Psychology
As human beings, we’re mightily swayed by how much we feel we have been respected. People comply with agreements if they feel they’ve been treated fairly and lash out if they don’t.
Tahl Raz • Never Split the Difference: Negotiating As If Your Life Depended On It
only about 10 percent of their sample follow something approximating this rule.