Contagious: Why Things Catch On
Effective status systems are easy to understand, even by people who aren’t familiar with the domain.
Jonah Berger • Contagious: Why Things Catch On
Metrics need to be created or recorded that let people see where they stand—for example, icons for how much they have contributed to a community message board or different colored tickets for season ticket holders.
Jonah Berger • Contagious: Why Things Catch On
Game mechanics help generate social currency because doing well makes us look good.
Jonah Berger • Contagious: Why Things Catch On
Just like many other animals, people care about hierarchy. Apes engage in status displays and dogs try to figure out who is the alpha. Humans are no different. We like feeling that we’re high status, top dog, or leader of the pack. But status is inherently relational. Being leader of the pack requires a pack, doing better than others.
Jonah Berger • Contagious: Why Things Catch On
One way game mechanics motivate is internally. We all enjoy achieving things. Tangible evidence of our progress, such as solving a tough Solitaire game or advancing to the next level of Sudoku puzzles, makes us feel good. So discrete markers motivate us to work harder, especially when we get close to achieving them.
Jonah Berger • Contagious: Why Things Catch On
But game mechanics also motivate us on an interpersonal level by encouraging social comparison.
Jonah Berger • Contagious: Why Things Catch On
Game mechanics are the elements of a game, application, or program—including rules and feedback loops—that make them fun and compelling.
Jonah Berger • Contagious: Why Things Catch On
There are three ways to do that: (1) find inner remarkability; (2) leverage game mechanics; and (3) make people feel like insiders.
Jonah Berger • Contagious: Why Things Catch On
Think of it as a kind of currency. Social currency. Just as people use money to buy products or services, they use social currency to achieve desired positive impressions among their families, friends, and colleagues. So to get people talking,