
Influence, New and Expanded: The Psychology of Persuasion

problem-free may not feel as good to people as problem-freed.
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
Exodus 23:8—“And thou shalt take no gift; for a gift blindeth them that have sight and perverteth the words of the righteous.”
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
People we might ordinarily dislike—unsavory or unwelcome sales operators, disagreeable acquaintances, representatives of strange or unpopular organizations—can greatly increase the chance that we will do what they wish merely by providing us with a small initiating favor.
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
the rule of reciprocation. The rule says that we should try to repay what another person has provided us.
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
little things are not always little—not when they link to the big rules of life, such as reciprocity.
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
Perceptual contrast—the tendency to see two things that are different from one another as being more different than they actually are—is a lever of influence used by some compliance practitioners. For example, real-estate agents may show prospective home buyers one or two unattractive options before showing them a more attractive home, which then s
... See moreRobert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
Most of us have developed a set of trigger features for compliance—that is, specific pieces of information that normally tell us when compliance with a request is likely to be correct and beneficial. Each of these trigger features for compliance can be used like a lever (of influence) to move people to agree with requests.
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
For both humans and subhumans, the automatic-behavior patterns tend to be triggered by a single feature of the relevant information in the situation. This single feature, or trigger feature, can often prove valuable by allowing an individual to decide on a correct course of action without having to analyze carefully and completely each of the other
... See moreRobert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
If you’re anxious about coming across as sincere, apparently you talk about yourself more. That’s probably why words such as I and me appear more often in fake reviews.