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Groves wrote, if a patient repeatedly makes a doctor angry, the patient is likely a “demander,” whose unreasonable expectations simply need to be redirected into a desire for good medical care. A patient whom a doctor finds depressing may be a chronic “help rejecter,” who needs reassurance that the doctor won’t abandon him or her once a symptom aba
... See moreSuzanne Koven • Letter to a Young Female Physician: Notes from a Medical Life
Here’s what I knew that saved me: act fast; have a good doctor prepared to hear from you; know your own patterns really clearly; regulate sleep and eating no matter how odious the task may be; lift stresses at once; exercise; mobilize love.
Andrew Solomon • The Noonday Demon
What Got You Here Won’t Get You There by Marshal Goldsmith. It reads, ‘The #1 skill of influencers is the sincere effort to make a person feel that he or she is the most important person in the world.
Reese,Michael • The Miracle Morning for Real Estate Agents: It's Your Time to Rise and Shine
In basic terms, people’s emotions have two levels: the “presenting” behavior is the part above the surface you can see and hear; beneath, the “underlying” feeling is what motivates the behavior. Imagine a grandfather who’s grumbly at a family holiday dinner: the presenting behavior is that he’s cranky, but the underlying emotion is a sad sense of l
... See moreTahl Raz • Never Split the Difference: Negotiating As If Your Life Depended On It
I believe now that the same principle is true in this type of counseling: the counselor’s personality dictates his counseling approach.
Irvin D. Yalom • When Nietzsche Wept: A Novel Of Obsession
Clients want to listen to advisors who have a provisional POV and not advisors who are too hesitant with a declared perspective. This requires a certain degree of mental health.
David C. Baker, Emily Mills, • Secret Tradecraft of Elite Advisors: Covert Techniques for a Remarkable Practice
Talking with depressed people, offering them help and steadfast support, gently but firmly leading them to pursue and maintain treatment, and keeping in touch with them are all effective ways of reducing suicide risk. Depression lies, but you can be the one in somebody’s life who counters those lies with the truth.
theatlantic.com • Suicide Is Not an Act of Cowardice
At the start of most consulting engagements, the client wants an appraisal of a particular course of action or wants advice on what to do. I almost always back up and try to create a better diagnosis of the situation before getting into recommendations.
Richard Rumelt • Good Strategy/Bad Strategy: The difference and why it matters
If, reading this chapter, you recognize yourself as an extreme pessimist, my advice is to find a cognitive behavioral therapist.