Sublime

First, let’s talk a little human psychology. In basic terms, people’s emotions have two levels: the “presenting” behavior is the part above the surface you can see and hear; beneath, the “underlying” feeling is what motivates the behavior. Imagine a grandfather who’s grumbly at a family holiday dinner: the presenting behavior is that he’s cranky,

Groves argued that if a physician owns up to his or her negative feelings about a patient, and specifically characterizes those feelings, treatment becomes more effective.

There’s one powerful way to quiet the voice in your head and the voice in their head at the same time: treat two schizophrenics with just one pill. Instead of prioritizing your argument—in fact, instead of doing any thinking at all in the early goings about what you’re going to say—make your sole and all-encompassing focus the other person and what

Work on psychological blocks like shame and guilt—they falsely color your reality.

[to Mark] Scan inside again and notice any parts who have any concerns about listening.

Maximize positive adjustment by doing the right things, such as confiding in people close to you or a counselor when you feel emotionally stuck. Appreciate the people around you and ask for help from them when needed. Also, kick yourself back into gear when you are lying, hurting others, or being self-destructive. Finally, be brilliant with the