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Tactic 1 – Effectively sponsor the change with employees Tactic 2 – Equip managers to be change leaders Tactic 3 – Assess risks and anticipate resistance Tactic 4 – Engage employees in the change process Tactic 5 – Align incentive programs
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
A change often requires updates to performance management systems as well.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Three-step Model – unfreezing, movement, refreezing
Linda Holbeche • Organization Development: A Practitioner's Guide for OD and HR
Create an understanding of why the change is needed
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
The advent of Amber Organizations brought about two major breakthroughs: organizations can now plan for the medium and long term, and they can create organizational structures that are stable and can scale.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
If you are inheriting a team, you need to evaluate, align, and mobilize its members.
Michael Watkins • The First 90 Days, Updated and Expanded: Proven Strategies for Getting Up to Speed Faster and Smarter
For example, new competitive products that are attacking the major profit centers of a private enterprise might be a sufficient shock to the organization to “unfreeze” patterns. In this example, the balance in the system must be disrupted or broken in order to permit conditions for change to develop.
Tupper F. Cawsey • Organizational Change: An Action-Oriented Toolkit
managing the change with the supervisors first. When changes occur in an organization, a supervisor or manager is an employee first and manager second.