
ADKAR: A Model for Change in Business, Government and our Community

The most successful change initiatives focus their efforts on the proactive steps that sponsors and managers can take to create energy and engagement around the change.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
helps change management teams understand the political climate and magnitude of the task at hand.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Managers and supervisors influence desire by helping employees make sense of the change. They are instrumental in communicating “what’s in it for me” and talking through the change with each employee.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
How do you teach change management to managers who are resistant to the change itself?
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
overall gap or transition that is required for different areas in the organization.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Tactic 5 – Align incentive programs
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
First, manage the change with the managers and supervisors. They must have awareness of the need for change and a desire to participate in the change. Second, teach them how to manage change with their employees.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
culture and history